About User and Vendor Search

The Where Used tool allows technical administrators to search for all of the locations where a vendor or user's display name or login name has been recorded. The possible locations are:

  • Application database (e.g., "Created by" and selected user in User Notifications)
  • Application logs (e.g., CDS log, Audit log (if enabled), Task Manager log)
  • RFC Trace

Note that when you search for a vendor, the application will search for the vendor name, but not for the vendor ID.

Expired objects can be deleted from the application database using the Expired Objects module, but these objects are not deleted from the logs or RFC trace. If a new search is attempted for a deleted user or vendor, they will not appear as a possible searchable object (even though they will still appear in the logs and trace). These logs and traces are automatically rolled based on a configurable period or number of entries.

Note that if the user logs back in to the application after their record was deleted and a new search is performed, all of the instances of that user in the logs and traces will reappear in the results.

To search for a user or vendor:

  1. Click Application Menu > Where Used.
  2. To narrow down your search, select "User" or "Vendor" in the Select Search Type drop-down. Otherwise, select "All" or no value at all.
  3. Click on the drop-down Select an Option drop-down.
    1. Start typing a user's login username or display name, or a vendor name or ID. The matching results will automatically appear below the field as soon as 3 characters have been entered.
    2. Click on the relevant user or vendor to select it.
    3. Click Search.
  4. A new entry in the Searching Queue is created. Once the search is completed, the number of times the user or vendor has been found is indicated in the Database, Log, and RFC Trace columns.

    Note: To run an existing search again to see updated results, you must first delete the existing entry in the Searching Queue.

  5. To view the search report, click on one of the numbers in the result columns. The information is loaded in the Report tab.
  6. Once in the Report tab, navigate to one of the other reports by clicking Database Report, Log Report, or RFC Trace Report.
  7. To export all of the results into an Excel file, click Export All Reports.

See also:  

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