Getting Help

If you require standard product support, contact your system administrator.

Nakisa provides learning and reference resources to help you get up to speed with the application:

For complete information about how to perform tasks in the application, see the application User Guide:
- From the main menu, click Help Center.
To access resources and documentation for all Nakisa products, visit the Nakisa Resource Center.
To view videos that demonstrate basic product functionality, visit the Nakisa website.

If you require additional support for Nakisa applications, contact Nakisa Support through the support portal at https://www.nakisa.com/support.

Note: If you do not have a login to the support portal, please send an email to support@nakisa.com.

To raise a support request:

Log in at https://www.nakisa.com/support.
Explore the platform to see if your query can be answered using the existing articles.
Otherwise, click Need to raise a request? Contact us.
Select to raise a ticket for a Cloud or On-Premise solution.
Choose the appropriate category based on your needs.
Fill out the required information and Send your ticket.