SlaManagementDto

📄 Description: SlaManagementDto is a data transfer object that encapsulates the details of Service Level Agreements (SLAs), including performance metrics and compliance status, essential for effective service management and operational oversight.

Properties

Name

Type

Required

Restrictions

Description

id

integer(int64)

false

none

Unique identifier for the resource

createdBy

string

false

none

Username of who created this resource

createdAt

string(date-time)

false

none

Timestamp when this resource was created

displayId

string

false

none

Unique identifier for the display

startTime

string(date-time)

false

none

Time of the start

endTime

string(date-time)

false

none

Time of the end

firstNotification

boolean

false

none

Indicates whether this is the first notification related to the SLA management process.

secondNotification

boolean

false

none

Indicates whether a second notification should be triggered within the SLA management process.

timeType

string

false

none

Type of the time

workOrderId

integer(int64)

false

none

Unique identifier for the work order